How we build structured workflows and verify administrative information against official sources.
ResolvePoints USA was created to solve a persistent friction in the American administrative system: individuals receiving critical government notices (such as Social Security disability denials) and facing complex, high-stakes paperwork with little guidance outside of expensive legal retainers.
All administrative-process information, deadlines, and workflow guidelines presented on ResolvePoints USA are checked against official public sources, including the Social Security Administration (SSA) Program Operations Manual System (POMS) and federal regulations.
We are launching our initial pilot focused on Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) workflows across Texas, Florida, and Georgia. This allows us to ensure maximum accuracy and dedicated support before expanding to additional agencies and states.