Privacy Policy

1. Overview

ResolvePoints USA ("we," "our," or "us") respects your privacy. Your information is used strictly to prepare your requested administrative documents and service packs. We never sell your personal information.

2. Information Collection

During your initial issue check and intake process, we collect basic administrative and regional data (such as your state, ZIP code, notice type, and claim stage) to estimate deadlines and provide structured guidance.

3. Use of Data

All data submitted through our intake flows is processed solely to fulfill your requested document packs and improve our operational workflow. We maintain strict confidentiality boundaries.

4. Security Notice for Pilot Users

Our platform is currently operating in a controlled pilot phase. While our intake forms and deadline estimator are fully active, secure document upload mechanisms are undergoing rigorous security reviews. We advise pilot users not to submit highly sensitive personal identification numbers until secure upload is officially deployed.